ING Smart Banking

ING Smart Banking is a comprehensive mobile application designed for both personal and business banking needs. It operates as a secure platform for ING Belgium customers, providing swift and convenient access to financial services directly from a smartphone.

Upon initial login, users are prompted to create a profile with the assistance of their ING Card Reader and a personal 6-digit profile code. This code becomes the key for subsequent logins and for authorizing transactions, ensuring security and ease of use.

The app intelligently utilizes smartphone features to enhance the banking experience. It requests permission to access files, camera, calling function, and GPS to offer services like branch location mapping, QR code scanning for Bancontact payments, and device identification to bolster security during transactions.

Highlights include the ability to monitor balances and transactions across various account types, including current and savings accounts, credit cards, and investments. Users can easily manage accounts by renaming them for quick identification and can also facilitate payments between accounts, to saved beneficiaries, or other Belgian accounts.

Moreover, users can schedule payments, including management of standing orders and transactions requiring multiple signatures. For in-person banking needs, the platform assists in locating the nearest ING branch and scheduling appointments.

The application also supports financial product applications, such as opening savings accounts, applying for credit cards, or setting up pension savings plans. Additionally, quick payments or reimbursements to friends are facilitated by the integrated Bancontact QR code payment system.

Overall, ING Smart Banking provides a robust and user-friendly banking experience for ING Belgium customers, offering a range of features to manage finances effectively on the go.